Friday Fun: How to Make Clients Happy

I normally wouldn’t push Coca-Cola, but this is fun (has a good marketing lesson too).  First, watch the video.

People go for a Coke, and get something a little extra (or a lot extra). You can do this too. Give people something a little extra, like a favicon for their new web site, or send a box of cookies (for no reason). It’s remarkable. It spreads (just like this video).