Ten Reasons Your Brochure Gets No Sales

cheese curd

1. You’re spraying and praying

It’s unfocused, you haven’t established a niche or differentiated yourself. If you’re closing your eyes and hoping to hit something, you probably won’t. Build a target audience (see #5).

2. You’re trying to compete on price (and losing sales)

People buy what they want. The job of your brochure (or any other sales materials) is to convince people that you’re the right person or company to help them get what they want – whether it’s a more attractive web site, a blog, a brochure, or a higher ranking in Google.

3. It’s all about you. You’re using, “I” and “me” and “we” too much

If your brochure talks about your background, your company history, and your credentials, it’s time for a rewrite. Readers want to hear about themselves, their problems, and then your solutions. In that order.

4. There’s no definite purpose.

It’s got lots of information, but no direction – you don’t know what it’s for (generating leads, brand awareness, general information, inquiries, sales)

5. Your audience isn’t clear.

Who are you talking to? What kinds of people (animals, vegetables, minerals)? You need a target audience – so you can clearly show that you understand their problems and how to fix them.

6. I don’t know what to do after I read it.

No clear call to action. If you don’t ask, you won’t get. Make sure that it’s absolutely clear what you want people to do, and what will happen when they do it.

7. It’s 11 pages long.

It’s a lot to wade through online, and intimidating off-line. Say what you need to say to convince the prospect to take action, but don’t bury them.

8. There’s a lot of talking, but no clear idea what problem you solve, or why I should trust you.

9. There’s too much about you (not enough about me).

Your awards are great (if you have them), but they don’t solve problems. What have you done to help other companies? Do you have testimonials? If you do, share them. Show me what you can do for me (remember, the world’s most popular radio station is WIIFM – what’s in it for me).

10. You’re trying to catch fish with strawberries; offering “bait” that nobody wants.

I saw someone recently asking if people would buy a software program that let you surf the Web from a boot up disk. No viruses, but you had to boot separately, and there were ads. The spam-free promise is great, but nobody will want to surf the Web from a boot disk!

Photo: jordan fischer

Freebie Friday! – Free Resources to Plan and Start Your Business

freebie friday

Freebie Friday is a new once-a-month post on the last Friday of each month. It will feature small business resources, email statistics and marketing reports, marketing white papers, and maybe a book or two.

Here are this month’s links:

Business news and company information

CEO Express This helpful site has links to world and business news, financial market information, online search resources, reference materials, phone and zip code directories.

Hoovers Search thousands of companies by name or stock ticker. Get information on stock prices, SEC filings, and financials. Subscribers gain access to smaller and mid-sized company information.

Advice for small businesses and start ups

CCH Business Toolkit A comprehensive guide that will take you through every step of planning, starting,and running your new business. “Ask Alice!” columns offer advice on managing your accounting, insurance, marketing, taxes, and other critical business functions.

Small Business Administration Information on government regulations, financing options, loan requirements, and business plans.

Magazines for entrepreneurs

Inc. Resources, useful articles, and advice for small business owners.

BtoB Focuses on all aspects of business-to-buisiness marketing (both on- and off-line). They also offer e-newsletters and host events devoted to topics such as blogs, internet marketing,and integrating multi-channel marketing efforts.

Planning and starting your business

Service Corps of Retired Executives Free and confidential help from retired executives. Search by city, industry, or area of expertise. Plus, the web site has lots of “how to” articles and business templates.

Free sample business plans

Office Depot Business forms . Free, downloadable forms for organizing your business, operating agreements, employee management, and tax forms.

Legal Information

Basic legal forms and information (does not substitute for a lawyer, but will give you a basic outline).

Findlaw Business Contracts, Profit and Loss Statements, How to Read a Balance Sheet, Mergers and Finance

Photo: thetruthabout

Relevancy is King

The greatest offer and the best design and copy ever won’t work if it isn’t relevant. Or, to put it another way, you can’t sell snowshoes to Bedouins.  So, carefully research your market, and your subscribers, to find out what they need and how they feel about the information you’re sharing with them.

Ask Your Readers

Survey your readers, or your opt-in list, and find out what they like (or don’t like) about your newsletter.  Ask them what they’d like to see more of, what they find interesting, and which topics are a complete bore.  Use the comments to refocus your content and give them more of what they want.

Make It Easy to Comment and Subscribe

Don’t require a login to comment; it just creates an extra barrier.  Make it easy to subscribe (and unsubscribe).  Put a tab in your newsletter with preferences.  Feature your RSS feed button (the bright orange semi-circle on the upper right of this blog) prominently.  Have periodic “subscription” drives, with instructions on how to sign up for newsletter delivery.

How to Stand Out from Your Competition (and Get More Customers)

Art on the Marketing Professionals Know How Exchange needs a slogan for a hardware store. The client wants to promise affordable prices and quality products, but, as Art said, that’s pretty “cliche”. Anybody (and everybody) promises quality, more for less, or affordability – it’s not remarkable in any way. He’s struggling because the client insists that quality and price must be included. He’s got slogans such as “price and quality – always the best” and “top quality – within your budget.”

The trouble is that this approach is “broken marketing.” The slogans are all generic. They don’t tell a story, or set the company apart in any way that’s noteworthy or memorable. They’ll never compete on price or quality. The big stores can beat them on price, and they probably all sell the same stuff.

Don’t Be Generic: Specialize

What if, instead, the company decided to specialize. Offer special services, hard to find tools, or organized the store by tasks: Here’s everything you need to fix a leaky sink.

Or, what if they offered help with your projects? Or classes for do-it-yourselfers who need lots of help doing it themselves.

What about delivery?

Maybe a rent-a-hardware expert for people who can’t (or don’t want to) do it themselves.

Have a Hardware Help Desk/Genius Bar

A real-life example, I have a drying rack (for hand-washing) that’s broken. I have no idea how to fix it, but it would be simple if I knew how. How about someone to help me out? I’d happily pay for it.

How About a Hardware Hotline?

A slogan (and strategy) like that would get people talking. “Hey, that’s the store with the hotline!” “I’d been struggling with my new bookshelves for hours, but the Mr. Fixit guy showed me what to do in ten minutes.”

How can you stand out?

Photo: leplaf.geo