We’re Number One!

number oneToday on Morning Joe, a Republican strategist was complaining that when President Obama spoke in Strasbourg, he admitted past arrogance, but also urged Europe to be aware of its own anti-Americanism. The strategist was upset because she thought he ought to have said, “We’re not perfect, but we’re the greatest country in the world.”

I’m not pointing this out to be political, but imagine if he had done that. He wants (and needs) Europe’s help in Afghanistan. Being boastful probably isn’t the best way to get it.

Likewise, proclaiming to your customers (over and over) how great your company is, how it’s number one in sales, or you’ve been in business 50 years, etc. may not be the best way to impress them. In fact, someone under 30 recently told me that his generation would look askance at a company that boasted of longevity; figuring they must be out-of-touch and old-fashioned. Instead tell your customers something that speaks to their needs, wants, and hopes. Share how you can meet those needs, make their dreams real, or improve their lives (not yours).


allygirl520

Why 500 Visitors Beats 5,000 Visitors

barbieA friend is grumbling that his site gets lots of visitors and traffic but no conversions.  Getting lots of traffic is great, but it doesn’t help if it’s the wrong kind of traffic.
For example, if I write a post called:  Barbie: 50 Years of Greatness and talk about the successful marketing of the doll, I may get lots of traffic.  However, it’s likely to be from 9 year old girls excited about toys.  Since my target market is small businesses, the traffic won’t do me (or the girls) any good.  None of us will get what we want.

Photo: ordinary guy

Bigger is Better!

april fool

Forget everything I’ve said about targeting. It is better to “spray and pray”, to make your list as big as possible, reach as many people as you can. Never mind whether they want or need your product. After they see your message 1,000 times they will want it!

Don’t clean your list. Bounces don’t matter. What’s important is that your list is as large as possible.

Never, ever target your audience. If you sell women’s shoes, put your ad everywhere: GQ, Esquire, New York magazine, Cat Fancy, Popular Mechanics. All eyeballs are good eyeballs.

April Fools

Photo adapted from: demi-brooke

Is Your Product a Solution Without a Problem?

stop signI was surfing the Web the other day and stumbled on a bra dryer.  I can’t post the picture here (copyright issues), but it looks like a mesh sports bra or workout top.  The idea is (apparently) to strap a bra inside it and it will dry faster or not lose its shape or something.

Trouble is, it only seems to come in one size, and well, women come in lots of sizes.

Also, for you guys out there, bras can be hand-washed, hung up to dry, and forgotten about.  Drying them faster is NOT a pressing problem.

I point this out not because I want this blog to regularly focus on underwear, but because the men who came up with this contraption never stopped to do any research to see if anyone wanted, needed, or cared about their product.  Yes, successful products (say the iPhone) can often come from a product nobody KNEW they wanted (until they saw one).  But this, this is just silly.

Before investing time, money, and effort in a new product or service, check and see if there’s any interest.  Show potential vendors a prototype, do some market research.  Google the problem.  Check with users.  Find out their reactions.  Is it wow?  Or is it are you kidding??!!

Photo:  hoyasmeg

How is the Cable Company Like an Evil Witch?

“Mirror, mirror on the wall, who’s the fairest one of all?”

When I turned on my TV the other day for my daily morning news fix, I got a cable company house channel  (channel 1) instead. This puzzled me because I never watch that channel, so I knew I hadn’t left the TV tuned to it. Curious, I changed the channel, waited a few minutes, turned the TV off, then turned it back on again. Back to channel 1.

Then I realized what was going on. The cable company is locked in a death match with satellite companies and phone companies offering TV services. They’re trying to counter the competition by pushing channel 1.

They’re running lots of commercials touting the fact that they have the channel and nobody else does. So, they’ve now programmed the cable box to automatically default to channel 1 when the TV goes on.

Trouble is (at least for me), I never watch channel 1. I have no idea if others do, but the point is I want to watch what I want to watch, not what the cable company chooses for me. Yes, I can easily change the channel, but why should I have to?

Like the witch in the story, the cable company is focusing only on what it wants, rather than what its customers want. Are you selling what’s good for you? Or what’s good for your customers? Are you differentiating yourselves with something your customers find valuable, or something they think is worthless?

Photo: dbking