About Jodi Kaplan

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The One Rule Your Marketing Writing Must Follow

one marketing ruleYou hear it often.

Everyone seems to agree on it.

It’s the only way that you’ll get attention. If you don’t follow this rule, your sales letters won’t be read, your posts will be abandoned, and your emails will sit unopened and unloved.

It’s funny how everyone says the same thing, and repeats it knowingly.

It’s too long

They said the same thing in Claude Hopkins’ day, back in 1920. People won’t read it. You have to write shorter sales letters or posts. People have short attention spans.  If you write something too long, nobody will read it. Some bloggers go so far as to include word counts and estimated reading times on their posts (don’t worry, I’ll only take up 3:31 of your time!). There’s even an internet abbreviation: TL, DR (too long, didn’t read).

It’s a trap

Readers avidly devour each Game of Thrones installment, despite the fact that the books are  about 1,000 pages long. A friend told me she read Shantaram in a few days (even though it’s 944 pages), because she was so entranced by it.

It’s not the length

The length of your email or sales letter, or post, isn’t what stops people from reading all of it. People don’t turn away because something is long. They leave because it’s dull. If you keep your readers’ interest, they’ll read every word. Bore them, and they’re gone.

Format for the screen

If you’re used to print, you will need to make a few changes for the web.  Break up the paragraphs into smaller pieces.  Use more line breaks, and more subheads.  It’s easier to read on a screen that way.

Good enough to share

Memorable, interesting posts (even ads) get shared, read, or watched over and over.  The length isn’t relevant. Don’t worry if it’s long; just make it interesting.

Meanwhile, if you could get George R.R. Martin to write faster, I’d appreciate it!

Photo: walknboston on flickr

What Today’s Marketers Can Learn From Victorians

Victorian, 1885

It’s a simple thing really.  It’s not even hard to do. And, we can still use this old-fashioned personalized marketing technique today.

In Victorian times, if you wanted to call on someone nearby you walked, took a carriage, or sent a servant (if you had one).

If the person lived far away, you had to rely on the mail, which could take weeks, even months.

Letters and cards were rare then, so they were treasured, and kept for years.  We can still read them, hundreds of years later.

 

Is faster always better?

Now, we have email, text messages, social networks and lots of other ways to contact nearly anyone – instantly.  Communication is fast, and largely disposable.  We can delete emails, edit posts, plus, like, and forget about it.

But sometimes, the fastest way isn’t the best way.

A few days ago, I got a belated holiday card from a friend.  I’d been about to toss all the cards, but kept them for a few days so I could enjoy them all.

Yesterday, my friend emailed asking if I’d gotten the card, and saying she was thinking of going entirely electronic next year.

Reach out and touch someone

It’s certainly faster (and cheaper) to send cards electronically, but they’re not as much fun. It’s marketing, sure, but it’s not really personalized marketing, especially if you’re sending the same message to hundreds or thousands of people.

When I get an e-card, I look at it, smile, and forget about it.  The physical cards get propped up on a shelf  where I can look at them, and smile throughout the entire holiday season. They make a much better impression than the electronic cards do.

A company that unexpectedly sends stickers, or a handwritten note, or a small gift will seem much more approachable and more “human.”

Have you tried this?  Or has anyone sent you something you didn’t expect?  An extra gift in your order?  Or a handwritten note?  What was it?

Tuesday Travels: Cool Project and Productivity Tools for Freelancers

Violin tools (just a few)

Image via Wikipedia

Mockingbird – web-based program that lets you quickly create application mock-ups and share them.

Twitcleaner – find and purge bots, spammers, and low-value people from your stream

Myfonts – three tools in one! first, new fonts; second, a font finder; and third, fonts sorted by categories (like script or funny)

Trello – a virtual project “bulletin board”, good for people (like me) who think visually.  Much better than reading a project spreadsheet.

What are your favorite productivity and project tools?

Backwards and Forwards

Forward backward2011 is almost over, and 2012 is almost here.  Time to look back on the past year, and forward to the next one.

First, a quick look backwards, then we’ll go forwards.

Backwards

What were your biggest challenges last year?

Marketing muddles?
Getting enough time to do what  you need to do (without sacrificing quality of life or quality of your work)?
Competing (and winning) against bigger competitors?

What were your biggest breakthroughs and successes?  Feel free to share and brag!

Forwards

Now, looking ahead, what will you change for next year? Do you have goals (time, money, projects)? What are they (if you can share)?

What would you like help with? Staying focused?  Finding an ideal customer?  Meeting your goals, whether revenue or subscribers, or finishing that book you started?