The Big Triiibes Blogging Project

What’s Seth Godin’s tribe up to now? First the tribes casebook, then the Q&A, and now the blog. It’s all about
a) customer service disasters
b) great customer service
c) building a tribe – tools to use
d) destroying a tribe – what went wrong – and how to fix it.

Check it out at Tribe building.

Related posts:

1. Tribes!
2. Dell’s Marketing is Broken
3. Are You Marketing Like McCain or Obama?